Frequently Asked Questions
Water Delivery
What types of water do you deliver?
We deliver a wide range of bottled and gallon water options to meet the needs of offices, businesses, and homes. All Ideal Pure Water is professionally filtered and undergoes a strict quality assurance process during bottling. You can count on great-tasting, clean water that’s available in convenient single-serve or bulk sizes. We also carry trusted spring water brands for customers who prefer natural source water.
Ideal Pure Water
Available in plastic and glass formats, including reverse osmosis and distilled options:
- 10 oz and 0.5-liter flat cap bottles
- 1-gallon reverse osmosis and distilled water
- 3-gallon jugs
- 5-gallon reverse osmosis and distilled jugs
Mountain Valley Spring Water
Sourced from a protected underground spring, available in premium glass and large-format bottles:
- 0.5 liter still and sparkling glass bottles
- 2.5-gallon jugs
- 5-gallon jugs
Crystal Geyser Spring Water
Single-serve spring water options in multiple bottle sizes:
- 1.5-liter flat cap
- 750 ml sports cap
- 0.5 liter flat cap
- 8 oz flat cap
If you’re unsure which water type or size is right for your space, our team is happy to help you choose the best option based on usage, preferences, and sustainability goals.
How often can I receive water deliveries?
Delivery schedules are flexible. You can choose weekly, every other week, monthly, or on-demand delivery based on your usage and preferences.
Do you offer glass bottled water?
Yes. We offer glass bottled water options for customers looking for a more sustainable, premium alternative to plastic.
Is there a minimum order requirement?
Minimums vary by service type and location. Our team will help you choose a plan that fits your needs without unnecessary extras.
Coffee Delivery
What coffee brands do you offer?
We offer a curated selection of premium coffee and beverage brands designed for offices, shared spaces, and home kitchens. Our lineup includes trusted national brands, our own house blend, and locally sourced options.
Our coffee brands include:
- Ideal Coffees
- Starbucks®
- Seattle’s Best®
- Keurig®
- Green Mountain Coffee®
Not sure which brand or brewing style is right for your space? We’re happy to help you choose the best option based on taste preferences, volume, and equipment.
Can you customize our coffee delivery?
Absolutely. We tailor coffee delivery based on your team size, equipment, taste preferences, and consumption patterns.
Do you provide office pantry supplies?
Yes. In addition to coffee, we can supply cups, stirrers, filters, sweeteners, creamers, and other breakroom essentials.
How often is coffee delivered?
Coffee deliveries can be scheduled weekly, every other week, monthly, or as needed.
Water Filtration
What types of water filtration systems do you offer?
We offer water filtration systems that remove impurities from your drinking water, giving you cleaner, fresher-tasting water that you can feel good about serving.
We offer:
Filtration Coolers – These systems use advanced carbon filtration with chemical absorption to reduce chlorine, sediment, and contaminants such as volatile organic compounds (VOCs). They deliver great-tasting filtered water directly at the point of use, with no lease agreement required.
How does filtered water compare to bottled water?
Ideal Pure Water filtration systems remove impurities from your drinking water, so you can be confident that it's cleaner, fresher, and tastes better.
Filtered water provides consistent taste and quality while reducing plastic waste and long-term costs.
How often does the filtration system need maintenance?
Our systems are designed to be low maintenance. Components such as the purity cell are replaceable at a reduced cost to our customers and typically last up to two years, depending on usage and water conditions.
Do you install and service the filtration systems?
Yes! Our expert team is proud to handle professional installation, routine maintenance, and ongoing service so you don’t have to worry about performance or upkeep.
Water Dispensers
What types of water dispensers do you offer?
We offer reliable, proven water dispensers for homes, offices, and worksites throughout Omaha, Eastern Nebraska, and Western Iowa.
Our water dispenser options include:
- Cold & Room Temperature Floor Models
- Hot & Cold Floor Models
- Room Temperature Crock with Stand (Countertop)
- Cup Dispensers – Available at no additional charge for added convenience.
Our team can help you choose the right dispenser based on your space, usage, and preferences.
Are the dispensers cleaned and maintained?
Yes. To ensure fresh-tasting, safe drinking water, Ideal Pure Water recommends cleaning and sanitizing your water dispenser every six months.
Customers have flexible options for maintenance:
- Self-cleaning option – You can clean and sanitize your dispenser using Pristine® H2OK Water Cooler Cleaner, available for purchase from Ideal Pure Water.
- Professional service option – If requested, one of our trained technicians can clean and sanitize your home or office cooler for you.
Regular cleaning helps maintain water quality, prevents buildup, and keeps your dispenser operating properly. We’re happy to provide cleaning supplies, instructions, or professional service—whatever works best for you.
Coffee Equipment
What types of coffee machines do you provide?
We offer everything from single-serve machines to traditional brewers and bean-to-cup systems capable of making lattes, cappuccinos, and specialty drinks. Please contact us to discuss your coffee equipment needs.
Do you service and maintain coffee equipment?
Yes. We provide installation, maintenance, and support to keep your equipment running smoothly.
Can you help us choose the right coffee machine?
Definitely. We’ll recommend equipment based on your space, usage volume, drink preferences, and budget.
Service Area
What areas do you serve?
We proudly serve businesses and homes throughout the Omaha metro area, Eastern Nebraska, and Western Iowa.
Do you service multiple office locations?
Yes. We support multi-location businesses and can coordinate consistent service across all sites.
Still have a question?
Contact us via our website or call our team at (402) 392-2600. We will gladly walk you through the technical jargon (what even is a purity cell?) and help you assess what equipment would best serve your home or business.



